Home / Prompt Library / Customer reply templates
AIWorks with: ChatGPT or Claude

Customer reply templates

Ten polite reply templates for common customer complaints, each under 60 words.

See the steps

The prompt

Write 10 polite customer-support reply templates for common complaints at a [business]. Keep each under 60 words.
Replace anything in [brackets] before sending.

Which AI tool?

This prompt works well in ChatGPT or Claude. Open your favourite assistant, paste the prompt and press send. Free versions are enough to get started.

How to use it

Edit each template so it sounds like you. Always add the customer’s name.

Step-by-step tutorial

Add your business

Mention typical complaints.

Generate

Send the prompt.

Save templates

Store them in WhatsApp Business quick replies.

Example output

"Hi [Name], I’m sorry your order arrived late. I’ve flagged it and we’ll send a 10% credit today. Thank you for your patience."

Your result will differ based on your details and the AI tool you use.

Tags

customer support templates

Related prompts

AI

WhatsApp chatbot flow

Design a WhatsApp chatbot conversation flow for a [business] that answers FAQs, collects leads (name, need, budget) and books appointments.
Social★ Featured

Reel script in Malayalam + English

Write a 30-second Instagram reel script for [product]. Start with a 3-second hook, show one benefit, end with a clear call to action. Give it in Malayalam and in English.
Social★ Featured

Instagram content calendar

Act as a social media strategist. Create a 30-day Instagram content calendar for a [business type] in [city]. Mix reels, carousels and stories. Include post idea, caption hook and best posting time.

Want results, not just prompts?

Our team can build the strategy, content and automation around the tools you just learned.

Book a free consultation